After a serious diagnosis, you will encounter a range of different specialists and health professionals. Knowing who does what helps you ask the right questions of the right person.
Who are the key people in my medical team?
Most people with a serious diagnosis will have a small core team of specialists who manage their care. Understanding what each person does helps you know who to contact when something comes up.
Your GP remains involved throughout your treatment and is often the best first point of contact for non-urgent concerns. They coordinate your care, manage prescriptions, and communicate with your specialist team. Do not underestimate their role just because you now have specialists involved.
Your primary medical specialist is the doctor who oversees your overall treatment plan. They will often refer you to other specialists as your needs change. They are the person to ask about treatment options, prognosis, and clinical trials.
A specialist nurse, also called a clinical nurse specialist or nurse coordinator, is often the most accessible member of your team for day-to-day questions. They can explain test results, manage side effects, connect you with support services, and answer questions your specialist did not have time for. Use them.
What type of specialist will I likely see?
Depending on your diagnosis and its location in the body, your primary specialist may come from one of several medical disciplines.
A respiratory physician specialises in conditions affecting the lungs and airways. A gastroenterologist specialises in the digestive system including the stomach, bowel, liver, and pancreas. A hepatologist focuses specifically on the liver. A urologist specialises in the urinary tract and, in men, the prostate and related organs. A haematologist specialises in conditions affecting the blood and bone marrow. A neurologist specialises in the brain, spinal cord, and nervous system.
If your diagnosis affects multiple body systems, you may see more than one medical specialist. A multidisciplinary team (MDT) meeting, where specialists from different fields discuss your case together, is the gold standard of complex care. Ask whether your team holds regular MDT meetings and whether your case has been discussed.
When might surgery be part of my treatment?
Whether surgery is part of your treatment will depend on the nature and location of your diagnosis. A surgical specialist will assess whether an operation is appropriate, what it would involve, and what the risks and benefits are.
A general surgeon handles a wide range of abdominal and other operations. A thoracic surgeon specialises in surgery of the chest, including the lungs and oesophagus. A neurosurgeon handles the brain and spinal cord. A hepatobiliary surgeon specialises in the liver, bile ducts, and pancreas. A colorectal surgeon handles the large bowel and rectum.
If surgery is recommended, ask the surgeon how many times they have performed this specific procedure, what the expected outcomes are, what the recovery involves, and what happens if you choose not to have the operation. You are entitled to a second surgical opinion before making any decision.
What does a radiation oncologist do?
A radiation oncologist is a specialist who uses high-energy radiation to treat disease. Radiation therapy can be used to shrink tumours, relieve pain, or treat areas where disease has spread. It is often used alongside other treatments.
If radiation is part of your treatment plan, your radiation oncologist will explain the target area, the number of sessions involved, and the likely side effects. Radiation therapy is typically given as a series of daily or weekly sessions at a dedicated radiation oncology centre.
Ask your radiation oncologist what the goal of treatment is: is it to treat the underlying disease, to prevent spread, or to manage symptoms? Knowing the purpose helps you weigh the treatment against its demands on your energy and time.
What do palliative care specialists do?
Palliative care specialists focus on quality of life, comfort, and symptom management. They are not a last resort and do not mean treatment has ended. Palliative care can begin at any point after a serious diagnosis, and is most effective when it starts early.
A palliative care physician will help manage pain, nausea, breathlessness, fatigue, and other symptoms. They will also help you and your family understand what to expect as the illness progresses, and can coordinate care at home, in a hospice, or in hospital depending on your wishes.
Research consistently shows that people who engage with palliative care early have better quality of life, and in some studies, live longer. If your specialist has not mentioned a palliative care referral, ask for one. You do not have to be in your final weeks to benefit. Healthdirect (healthdirect.gov.au) has plain-language information about palliative care and how to find services in your state.
Palliative care is available in hospitals, in specialist palliative care units and hospices, and through community teams that visit you at home. Ask what is available in your area.
Who else can help beyond my doctors?
Beyond doctors, a range of allied health professionals can make a real difference to how you cope with a serious diagnosis.
A social worker helps with practical needs: navigating Centrelink and other financial support, accessing community services, finding accommodation near treatment centres, and connecting with emotional and psychological support. Ask your hospital or specialist rooms whether there is a social worker you can see.
A psychologist or counsellor can help you process the emotional weight of a serious diagnosis. This is not about being unable to cope. It is about having professional support for something genuinely hard. Many specialist care centres include psychology as part of standard care.
A dietitian can help manage eating difficulties, weight loss, and nutritional needs during treatment. A physiotherapist can help with fatigue management, mobility, and maintaining strength. An occupational therapist helps you adapt your home and daily activities as your needs change.
Your pharmacist is an underused resource. If you are managing a complex medication regime, your pharmacist can review all your medications, explain what each does, flag interactions, and suggest ways to manage side effects. This is a free service through most community pharmacies.
What is a multidisciplinary team?
A multidisciplinary team is a group of specialists from different disciplines who meet regularly to discuss complex cases together. For serious diagnoses, this is considered best practice.
An MDT might include a medical specialist, surgeon, radiation oncologist, palliative care physician, specialist nurse, social worker, and psychologist, all discussing your specific case and agreeing on the best approach together.
If you are being treated at a major hospital, your case is likely already being discussed at MDT meetings. You can ask your specialist: "Has my case been to the MDT? What did they recommend?"
If you are being treated privately and are not sure whether there is MDT involvement, ask. It is a reasonable and important question.
How do I manage care across multiple specialists?
It is common to be seeing several specialists simultaneously, and the communication between them is not always as seamless as you would hope. You can help by keeping your own records.
Keep a folder with your latest test results, imaging reports, current medication list, and a summary of your treatment plan. Bring it to every appointment. Ask each specialist to send letters to all other members of your team. Ask who the lead coordinator of your care is, and contact them if you feel things are not being communicated properly.
If things are falling through the gaps, a care coordinator or patient navigator can help. Ask your GP or specialist whether this service is available through your hospital or health service.
Platform tools
- Find a specialistLocation-aware search for medical specialists, palliative care teams, solicitors, financial advisers, and grief support services across Australia.
- Your checklistEvery task across all five stages of the journey, gathered in one place so nothing is forgotten.
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Pierre started 18December after his partner Mark was given a terminal diagnosis, when they mapped out everything that needed to happen at the kitchen table. He reviews the guides to keep them honest, plain, and genuinely useful. About 18December
Published 12 June 2026
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