Each one is cancelled with the organisation itself. Once the bank has secured the accounts, recurring payments stop too.
Who usually does this
A close family member or the executor.
What they will ask for
- The person’s account, membership or customer number
- A copy of the death certificate
- Your name and relationship to the person
How to tell them
Contact each organisation directly: clubs, gyms, streaming services, digital subscriptions, and email and social media accounts. Use the contact or account-closure process on each one’s website.
Once the bank has secured the person’s accounts, further card charges stop.
What happens next
The membership or subscription is closed and recurring payments stop.
The official page
Things change, so check their own page before you start: NSW Government: cancel or transfer services after a death.
This is one of many. The tracker holds all of them.
The notification tracker lists every organisation most families have to tell, with a place to mark each one off and keep the reference number they give you. The checklist for the weeks after a death is free, with no account needed.
Checked against the official sources on 13 September 2026. General information, not advice. 18December is not affiliated with any organisation named on this page.