The fund removes the person from the policy, or closes it, and sorts out cover for anyone else on it.
Who usually does this
The policy holder, a partner on the policy, or the executor.
What they will ask for
- The person’s membership number
- The date of death
- Your name and relationship to the person
How to tell them
Contact the fund by phone or through its online form.
The fund will explain whether the policy is closed or the remaining members are moved onto an updated policy.
One free government form tells many organisations at once. The death has to be registered first. How it works, or go straight to deathnotification.gov.au.
What happens next
The fund removes the person from the policy or closes it. The fund explains what happens to cover for anyone else on the policy, and any adjustment to premiums is settled with the estate.
The official page
Things change, so check their own page before you start: Australian Death Notification Service.
This is one of many. The tracker holds all of them.
The notification tracker lists every organisation most families have to tell, with a place to mark each one off and keep the reference number they give you. The checklist for the weeks after a death is free, with no account needed.
Checked against the official sources on 13 September 2026. General information, not advice. 18December is not affiliated with any organisation named on this page.