There is nothing to cancel. Tell the services linked to it, and the account closes on its own.
Who usually does this
Nobody needs to contact myGov itself.
What they will ask for
- Nothing. myGov itself asks for nothing.
- Services Australia and the ATO will ask for the person’s details and proof of death through their own processes
How to tell them
There is no separate myGov notification. Tell the linked services, mainly Services Australia (132 300, say “bereavement”) and the ATO, that the person has died.
myGov says you do not need to close the person’s account, because it closes automatically after it stops being used.
What happens next
The account closes on its own once it is no longer used. The records held by the linked services are updated by those services.
The official page
Things change, so check their own page before you start: myGov: when someone close to you dies.
This is one of many. The tracker holds all of them.
The notification tracker lists every organisation most families have to tell, with a place to mark each one off and keep the reference number they give you. The checklist for the weeks after a death is free, with no account needed.
Checked against the official sources on 13 September 2026. General information, not advice. 18December is not affiliated with any organisation named on this page.