Telling Services Australia once covers Medicare as well as Centrelink and Child Support.
Who usually does this
A family member, partner, or the person managing the estate.
What they will ask for
- The person’s full name, date of birth and date of death
- Their Medicare card number, if you know it
- Your name and relationship to the person
- A death certificate or other proof of death, if asked
How to tell them
Call 132 011, the Medicare line, or 132 300 and say “bereavement”. You can also complete the Advice of death form (SA116) or visit a service centre.
One free government form tells many organisations at once. The death has to be registered first. How it works, or go straight to deathnotification.gov.au.
What happens next
Services Australia updates the person’s Medicare record. If the person was on a family Medicare card, the remaining family members can ask for a new card.
Tell Services Australia as soon as possible.
The official page
Things change, so check their own page before you start: Services Australia: what to do when someone dies.
The longer read
This is one of many. The tracker holds all of them.
The notification tracker lists every organisation most families have to tell, with a place to mark each one off and keep the reference number they give you. The checklist for the weeks after a death is free, with no account needed.
Checked against the official sources on 13 September 2026. General information, not advice. 18December is not affiliated with any organisation named on this page.