One call to Services Australia covers Centrelink, Medicare and Child Support together.
Who usually does this
A family member, partner, executor, or anyone who knows of the death.
What they will ask for
- The person’s full name, date of birth and date of death
- Their Customer Reference Number, if you know it
- Your name, contact details and relationship to the person
- A death certificate or other proof of death, if asked
- Executor or administrator details if you are finalising the estate
How to tell them
Call 132 300 and say “bereavement”. Services Australia also accepts the Advice of death form (SA116) or a visit to a service centre.
One notification updates the Centrelink, Medicare and Child Support records together.
One free government form tells many organisations at once. The death has to be registered first. How it works, or go straight to deathnotification.gov.au.
What happens next
Services Australia updates its records and stops any payment the person was receiving from the date of death. If you were their partner or carer, staff will talk to you about your own situation.
Tell Services Australia as soon as possible, especially if the person was receiving a payment.
The official page
Things change, so check their own page before you start: Services Australia: what to do when someone dies.
The longer read
This is one of many. The tracker holds all of them.
The notification tracker lists every organisation most families have to tell, with a place to mark each one off and keep the reference number they give you. The checklist for the weeks after a death is free, with no account needed.
Checked against the official sources on 13 September 2026. General information, not advice. 18December is not affiliated with any organisation named on this page.